Posted On August 30, 2017
International deployments in any capacity can add complexities to what otherwise would be a standard deployment, here at the PCCS Group we pride ourselves on our management of our international clients. Read our case study to find out what we did for Apple Doctor, based in South Africa.
Apple Doctor repair Apple products specialising in mobile devices: iPhones, iPads and iPods. Their specialised engineers complete over 90% of repairs within 24 hours. Apple Doctor contacted us looking for a service management software that could grow with their business. Flexibility and customisability being key to their requirements. Skyline Professional offered them exactly what they were looking for.
Case Study-Apple Doctor
About PCCS Group
PCCS Group is a specialist E2E service supply chain solutions provider that designs, writes, and implements software solutions specifically designed to provide insight and innovation to the service and support sectors through enterprise software and collaboration. PCCS Group have a range of flexible and scalable software, which in close collaboration with its client’s ensures its core code can be adapted to meet their specific business requirements, including the operational delivery. Significant investment in cloud based data centre configuration ensures 99.99% uptime with a safe pair of hands on project migration, The groups scope ensures our clients are engaged with more than just a software company, and are building long term sustainable service solutions and partnerships.
First established in the UK in 1992, we have a presence in India, South Africa and New Zealand.
Our current clients consist of insurers, consumer products manufacturers, mobile phone networks, major retailers and service providers.
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