We have a regional office located in Johannesburg, South Africa. Although we have several smaller clients that we manage from this location Vodacom are by far our largest client in the southern hemisphere.
Vodacom use our systems to process up to one million mobile phone repairs per annum via a network of franchised repair centres.
They operate from an advanced repair centre in Johannesburg and remote repair centres located at 79 sites throughout South Africa.
Our systems manage Vodacom’s entire reverse logistics operation from initial booking of the job all the way through to validating warranty claims and processing payments in excess of 200 million Rand per year.