Our team really go that extra mile for our partners so of course it is nice to receive praise when a job has been well done.
Some of our projects have been on-going for years. For example we have been working with Vodafone since 2000, Shebang & Vodacom since 2002 and UTL since 2006. It’s fair to say that if they did not think we did a good job we would have parted company long ago !!!
It is extremely beneficial to receive comments from our partners so that we can measure the standard of work we are delivering.
We always share any comments we receive with our staff so that they fully understand the importance of being part of a dedicated team.
It is rare for us to receive negative comments but when we do we always try to turn the event into a positive situation by ensuring that our systems are improved to fully meet the claimant’s expectation.
Because we work so closely with our partners we generally understand their requirements and always ensure we try as hard as possible to exceed their expectations.For more details follow the links below >>