Empowering change through
innovation and partnership

Overview-img

At PCCS Group, we’re not just about software — we’re about empowering businesses to thrive through innovation, collaboration, and personalised service. Join us on the journey to streamline your workflows and unlock your full potential.

PCCS Group ltd are a leading provider of job management and field service software solutions since 1992. Originally focused on serving the consumer electronics and mobile phone industries, our journey over 30+ years has evolved into delivering comprehensive workflow management systems.

Our commitment to innovation and client – centric solutions has led us to collaborate with industry giants like Sony, Philips, Samsung, Vodafone, UTL, Virgin Mobile and more recently Nespresso. While we continue to support these sectors, our expansion into diverse industries such as insurance, facilities management, reclamation, and medical across various countries including South Africa, Namibia, New Zealand and Australia reflects our adaptability and global reach.

What sets us apart is our collaborative approach. Unlike traditional supplier – client dynamics, we prioritise partnership and teamwork. Leveraging the expertise of our business analysts who hail from diverse industries, we offer a consultative approach to understanding our clients’ needs. This enables us to optimise processes and deliver outcomes tailored to their specific requirements, transcending mere digitalisation to provide transformative solutions.

Our Clients

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Vodacom
DG
Samsung
Panasonic
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Bamboo
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MTC
NWAR
RRC
Churchill-Group
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Testimonials

" We started working with PCCS in 2002 and have always found their team to be fully supportive of our requirements. They always deliver system updates on time and within scope. But most importantly we know we can count on them when we need to. "
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Theo du PlessisVodacom
" As the UK's Premier Service Network for Consumer Electronics our systems are an essential part of our operation. PCCS have worked very closely with us over the years to ensure we can offer our customers a service that is second to none, by providing us with systems and support that are also second to none. "
Don Smith
Don SmithThe Noise UK
" Bamboo has partnered with PCCS for more than 25 years, collaborating on customised software solutions within the Technology Industry. PCCS consistently demonstrate dynamic, focused, forward-thinking and invaluable advice that supports Bamboo’s business growth. They always exhibit professionalism and a caring attitude towards Bamboo’s requirements, whether its for internal system development or client requests. Our confidence and trust in PCCS have grown over the years with them becoming integral to our business operations and directly engaging with our clients, offering their expertise in our field. "
Juney Mistiki
Juney MistikiBamboo Distribution
" Working with PCCS on developing a bespoke job management system for Nespresso has been an incredibly positive experience. Their knowledge and experience have allowed us to navigate many of the issues you would expect to experience when integrating multiple IT systems and ways of working Into a new system. On top of this, the PCCS team have been incredibly supportive, innovative and flexible with our specific needs and requirements allowing us to create something that will allow me to transform our After Sales offering. "
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Jack LindsayNespresso
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